Your free trial lasts for 20-days. All sessions during this time will be free with a maximum of 1 lesson per week, meaning you can get up to 2 free lessons. You won’t be billed a penny for 20 days and you can cancel anytime during the free trial period.

After this, there is a minimum of 1-month commitment. Free sessions not used during the free trial period will be credited to your Matr account so you can still use them later.

We know how important it is to build a relationship with a tutor. We use card details to verify our users and ensure we can secure the same tutor for your child. If you are on a free trial you won’t be billed until after your trial has ended.

If you book during our Free Trial promotion you can try our tuition for free. You’ll get access to 2 FREE lessons and won’t be billed a penny for 20 days. After that there is a 1-month minimum commitment.

Yes. We’re confident your child is going to love it, but we don’t want to lock you to a contract if you don’t wish to continue after your 2 FREE lessons (you won’t be billed a penny for 20 days).

If you have any questions or need to make any amendments to your subscription, you can get in touch with us by sending an email to support@matr.org and we will try to answer it as soon as possible. Our usual office hours are 8:30am to 5:30pm, Monday to Friday.

Yes, that’s why we ask you for payment details during the free trial so we can ensure your child continues with the same tutor after your free trial has ended. Please note that if your schedule changes we may not be able to guarantee you the same tutor, but you can rest assured that all our tutors go through the same training programmes to ensure a consistent level of quality.